About Hotel Rancho Encantado
Hotel Rancho Encantado sits on the shore of Bacalar Lagoon, at kilometer 24 of Federal Highway 307, outside the town center. Its casitas, suites and cabins are spread through tropical gardens that run down to the water.
What sets it apart is its quiet, leafy setting right on the lagoon, with a dock for swimming and paddling. It suits couples, small families and travelers who want a calm base with a pool and spa.
At a glance
Highlights
- On the Bacalar Lagoon shore
- Maya-style casitas
- Swimming dock
- Los Hechizos restaurant
- Spa and hot tub
Amenities
Rooms and suites
- Lagoon-view suites and casitas, some with hammocks
- Garden-view rooms, suites and traditional cabins
- A two-bedroom Exclusive Villa that sleeps up to 6
- Some rooms sleep up to 4
Restaurants and bars
The hotel is not all-inclusive. Breakfast is cooked to order, and some rates include it.
- Los Hechizos: Mexican restaurant for breakfast, lunch and dinner, with kids’ meals
- Pool bar: drinks by the pool
Beach, pools and spa
There is a small private lagoon beach and a dock with direct access to the clear water. The outdoor pool is open from 8:00 a.m. to 10:00 p.m., and there is a hot tub. The full-service spa offers massages, facials and body wraps.
Activities and entertainment
Life here is slow. Guests swim off the dock, paddle the lagoon by kayak or canoe and relax in the gardens. Boat tours of the lagoon, Cenote Azul and the Pirates Channel can be arranged nearby.
Who it’s best for
- Best for: couples and families who want a quiet lagoon-front stay with a pool and spa.
- Consider another resort if: you want to walk to restaurants in town, or you want an adults-only hotel.
Getting there from Chetumal International Airport
Chetumal International Airport (CTM) is about 40 minutes away by car. Tulum International Airport (TQO) is about 2.5 hours away by road, and Cancún International Airport (CUN) is about 4.5 hours away, so Chetumal is the closest and easiest airport for Bacalar.
The hotel offers an airport shuttle on request for a fee, but you must arrange it with the property before you travel. Book a private transfer in advance so a driver meets you at arrivals and takes you straight to the hotel.
Good to know
- Pets are not allowed
- The front desk is open from 7:00 a.m. to 11:00 p.m.
- A refundable damage deposit is charged at check-in
- Rooms near the highway can hear some road noise, so ask for a room near the water
Location of Hotel Rancho Encantado
FAQ about Hotel Rancho Encantado
Is Hotel Rancho Encantado on the lagoon?
Yes. Its gardens run down to Bacalar Lagoon, with a dock and a small private beach.
How far is Chetumal airport?
About 40 minutes by car.
How far is Cancún airport?
About 4.5 hours by road.
Does the hotel have a pool?
Yes. There is an outdoor pool, open from 8:00 a.m. to 10:00 p.m.
Is there a spa?
Yes. The full-service spa offers massages, facials and body wraps.
Is it all-inclusive?
No. It has a restaurant, and some rates include breakfast.
Are children welcome?
Yes. Children are welcome.
Are pets allowed?
No.
Can I kayak from the hotel?
Yes. Guests can paddle the lagoon from the hotel dock.
Is the hotel in town?
No. It is outside the town center, so a car or taxi is useful.