About Cozumel Palace
Cozumel Palace is an all-inclusive, all-suite resort on the island’s west coast, set along Avenida Rafael E. Melgar just south of downtown San Miguel. It is a compact property of around 170 suites spread over five floors, and every suite category faces the sea, so the Caribbean is part of the view from almost everywhere.
What sets it apart is the location. You are about a 10-minute drive from the shops and restaurants of San Miguel and the ferry pier to Playa del Carmen, yet you still get the full all-inclusive set-up of a Palace resort. It suits couples and families who want ocean views, easy access to town and a manageable resort size rather than a sprawling complex.
At a glance
Highlights
- About 10 minutes from San Miguel and the ferry to Playa del Carmen
- Every suite has partial or full ocean views
- Kids club for ages 4 to 12 included in the plan
- Four restaurants including Italian, Mexican and Asian
- Short transfer of about 15 minutes from CZM
Amenities
Rooms and suites
All accommodation is in suites with partial or full ocean views. Lower floors have ocean-view suites, while the upper floors hold oceanfront suites with balconies. Standard suites measure about 580 sq ft with a king bed or two doubles.
- Superior Ocean-View Suite (floors 1 and 2, about 580 sq ft)
- Superior Oceanfront Suite (floors 3 to 5, balcony, about 580 sq ft)
- Superior Honeymoon Suite (king bed, ocean view, guests 18 and over)
- Superior Loft Suite (two levels, about 830 sq ft, king plus two doubles)
Restaurants and bars
Meals and drinks are included. The resort has four restaurants plus a poolside snack bar and a lobby bar. Some dinner venues have a dress code, so pack long trousers and a collared shirt for the evenings.
- Turquesa: international buffet for breakfast and lunch
- Gondola: Italian a la carte dinner (dress code)
- Bugambilias: Mexican dinner, casual attire
- Momo: Asian dinner (collared shirt and long trousers)
- Flamingos Snack Bar: poolside grill and swim-up bar
- Lobby Bar: drinks, snacks and live music
Beach, pools and spa
The resort sits right on the waterfront with outdoor pools, a children’s pool and a swim-up bar. Snorkeling and kayaking are popular here because Cozumel’s west coast has calm, clear water.
A small spa offers massages and treatments for an additional fee.
Activities and entertainment
Kayaking and snorkeling are part of the daily rhythm, and there is a dive shop on site for guests who want to explore Cozumel’s reefs. Shopping and dining in San Miguel are a short taxi ride away.
Families can use The Playroom Kids Club, which welcomes children aged 4 to 12 and is included in the all-inclusive plan.
Beyond the resort, Cozumel is best known for the reefs of the Cozumel Reefs National Park along its southwest coast, which draw divers and snorkelers from around the world. San Miguel, the island’s only town, has a waterfront promenade, shops and local restaurants, and passenger ferries connect it with Playa del Carmen on the mainland.
Who it’s best for
- Best for: couples and families who want an all-inclusive stay with ocean-view suites, a kids club and quick access to San Miguel and the Playa del Carmen ferry.
- Consider another resort if: you want a long sandy beach, an adults-only atmosphere or a large resort with many restaurants.
Getting there from Cozumel International Airport
Cozumel International Airport (CZM) is about 10 to 15 minutes by car from the resort, one of the shortest transfers on the island. The ferry pier in San Miguel is also about 10 minutes away.
Taxis wait outside the terminal, but a pre-booked transfer means your driver is waiting with your name when you land. Allow a little extra time on busy cruise-ship days, when traffic around San Miguel is heavier.
Good to know
- Check-in from 3:00 PM, check-out at 12:00 PM
- Minimum age to stay without an adult is 18
- Honeymoon Suites are for guests 18 and over
- Spa treatments cost extra
- Some dinner restaurants have a dress code
Location of Cozumel Palace
FAQ about Cozumel Palace
Is Cozumel Palace all-inclusive?
Yes. Meals, drinks and many activities are included in the all-inclusive plan.
Is Cozumel Palace adults only?
No. It welcomes families, although the Honeymoon Suites are limited to guests 18 and over.
How far is Cozumel Palace from the airport?
Cozumel International Airport (CZM) is about 10 to 15 minutes away by car.
How many restaurants does Cozumel Palace have?
There are four restaurants: Turquesa, Gondola, Bugambilias and Momo, plus Flamingos Snack Bar and a lobby bar.
Does Cozumel Palace have a kids club?
Yes. The Playroom Kids Club is for children aged 4 to 12 and is included in the all-inclusive plan.
Are all rooms suites?
Yes. Every room is a suite with partial or full ocean views.
Does Cozumel Palace have a swim-up bar?
Yes. Flamingos Snack Bar at the pool includes swim-up bar service.
What time is check-in at Cozumel Palace?
Check-in starts at 3:00 PM and check-out is at 12:00 PM.
Is there a dress code for dinner?
Some restaurants, including Gondola and Momo, ask for long trousers and collared shirts at dinner.
How far is Cozumel Palace from downtown San Miguel?
It is about a 10-minute drive from San Miguel and the ferry pier to Playa del Carmen.
Is Cozumel Palace good for families?
Yes. It has a children's pool and a free kids club for ages 4 to 12.
