Hilton Tulum Riviera Maya All-Inclusive Resort
About Hilton Tulum Riviera Maya All-Inclusive Resort
Hilton Tulum Riviera Maya All-Inclusive Resort is a large family resort on the Caribbean coast north of Tulum, set in 12 three-story villa-style buildings among the jungle. With 735 rooms and suites and eight pools, it is one of the biggest all-inclusives in the Tulum area, and it shares its entrance with the Conrad Tulum Riviera Maya.
The resort is a strong choice for families, with clubs for kids and teens, a water park playground and family rooms. Couples who want more privacy can book The Enclave, a resort-within-a-resort with its own lounge, pools and concierge.
At a glance
Highlights
- One of the largest all-inclusives near Tulum, with 735 rooms
- Eight pools and a water park playground
- Kids and teens clubs included
- Enclave resort-within-a-resort
- Near Akumal, Xel-Ha and the Tulum ruins
Amenities
Rooms and suites
Rooms face the jungle or the ocean, and family rooms and suites give extra space. Enclave rooms add private check-in, a private lounge, two private pools and upgraded amenities.
- Nature-View Room and Ocean-View Room
- Nature-View and Ocean-View Family Rooms
- Ocean-View Suite and Ground Floor Family Suite (about 865 sq ft)
- Enclave Nature-View and Ocean-View Rooms
Restaurants and bars
The all-inclusive plan covers unlimited meals, snacks, domestic and select international drinks and room service. Teppanyaki at Noriku carries a surcharge and needs a reservation. Premium cuts of meat and seafood can be ordered for an extra charge.
- Vela Sur: international and Mexican buffet
- La Luce American Italian Kitchen: Italian and pizza, dinner
- Maxal: Mexican, dinner
- Noriku: Asian and Japanese, dinner
- Auma Open-Fire Grill: seafood and steak, dinner
- Seasalt Beach Bar and Grill: Mexican and grill, lunch
- Chiringuito Cocomar: poolside seafood for Enclave guests
- Azulinda Cafe: deli-style cafe
- La Churreria: ice cream and churro food truck
Beach, pools and spa
The resort sits on a swimmable beach in a sheltered bay, with eight pools including a children’s pool and a hot tub. Enclave guests have two private pools of their own.
Conrad Spa Tulum, within the shared complex, offers a full menu of treatments, and there is a fitness center.
Activities and entertainment
The Kids’ Club is for ages 4 to 12 and the Teens Club for ages 13 to 17, and the Family Zone has a water park playground. Bicycles, kayaking, table tennis and volleyball are available, and evening entertainment is part of the plan.
The resort is well placed for Riviera Maya excursions. Akumal, known for snorkeling with sea turtles, the Tulum ruins and many cenotes are within a short drive, and Xel-Ha is nearby on the coastal highway.
Who it’s best for
The Hilton Tulum gives families a lot of space and activities in one place, while The Enclave offers a quieter option for those who want extra privacy.
- Best for: families with children and teens, multi-generation groups, and couples who want a quieter Enclave experience inside a large resort.
- Consider another resort if: you want a short airport transfer, a small hotel, or to walk into Tulum town.
Getting there from Cancun International Airport
The Hilton Tulum is about 90 minutes by car from Cancun International Airport (CUN), along Highway 307 south past Playa del Carmen. Tulum also has its own airport, Felipe Carrillo Puerto International Airport (TQO), which began commercial flights in December 2023 and has fewer routes than Cancun. To skip the taxi lines, you can book a private Cancun airport transfer in advance so your driver is waiting when you land.
After immigration and customs at Cancun airport, you pass a hall of desks offering taxis, tours and timeshare deals. If your transfer is already booked, walk straight through to the outdoor meeting area where drivers wait with name signs. Pre-booking also fixes the price, which helps if you land late or travel with a group and luggage.
Good to know
Tulum is warm all year, with the dry season from about December to April being the busiest. The Atlantic hurricane season runs from June to November, and seaweed (sargassum) can reach Caribbean beaches in the warmer months, so check recent beach reports before you go. Tulum’s ruins and cenotes are best visited early in the day.
- Check-in 3:00 pm, check-out 12:00 pm
- Guests must be 18 or older to stay without an adult
- Complimentary Wi-Fi throughout the resort
- Kids’ Club, gratuities and taxes are included
- Teppanyaki and premium meat and seafood cost extra
- Babysitting available for a fee
Location of Hilton Tulum Riviera Maya All-Inclusive Resort
FAQ about Hilton Tulum Riviera Maya All-Inclusive Resort
Is the Hilton Tulum Riviera Maya all-inclusive?
Yes. Meals, snacks, domestic and select international drinks, room service and the kids club are included.
Is the Hilton Tulum good for families?
Yes. It has a Kids' Club for ages 4 to 12, a Teens Club for 13 to 17 and a water park playground.
How far is the Hilton Tulum from Cancun airport?
It is about 90 minutes by car from Cancun International Airport.
Can I fly into Tulum airport for the Hilton Tulum?
Yes. Felipe Carrillo Puerto International Airport (TQO) in Tulum is an alternative, though it has fewer flights than Cancun.
How many pools does the Hilton Tulum have?
It has eight pools, including a children's pool.
How many restaurants does the Hilton Tulum have?
There are nine dining venues, including La Luce, Maxal, Noriku and Auma.
What is The Enclave at Hilton Tulum?
It is a resort-within-a-resort with private check-in, a private lounge, two private pools and a dedicated concierge.
How many rooms does the Hilton Tulum have?
It has 735 rooms and suites.
Is Wi-Fi free at the Hilton Tulum?
Yes. Wi-Fi is complimentary throughout the resort.
What time is check-in at the Hilton Tulum?
Check-in is at 3:00 pm and check-out is at 12:00 pm.
