Hotel Xcaret Mexico
About Hotel Xcaret Mexico
Hotel Xcaret Mexico sits between the jungle and the Caribbean next to Xcaret park, just south of Playa del Carmen. Its suites are spread across ten themed Casas, linked by rivers, suspension bridges and paths through the trees, and the design celebrates Mexican culture, art and food at every turn.
What makes it unique is the All-Fun Inclusive plan. On top of meals and drinks, guests get unlimited access, with transport, to Grupo Xcaret’s parks and tours. It is one of the best choices in the Riviera Maya for active families, and it also has adults-only Casas for couples.
At a glance
Highlights
- Unlimited access to Xcaret parks and tours with transport
- Right next to Xcaret park
- Jungle, river and Caribbean setting
- Kids club and teen club included
- Adults-only Casa Agua and Casa Fuego
Amenities
Rooms and suites
Most suites are about 575 square feet with a king or two double beds plus a pull-out sofa, and many have river or ocean views. Some categories are swim-up or have a terrace spa tub, and Casa Agua and Casa Fuego are adults only.
- Suite Garden, Suite River and Suite Ocean
- Suite Garden Swim-Up and Suite River Jump
- Suite Oceanfront and Oceanfront Swim-Up (adults-only versions available)
- Suite Garden Spa and Suite River Spa (adults only)
- Junior Suite and Master Suite
Restaurants and bars
The resort has a very long list of restaurants and bars, most of them included. A few venues, such as the HA’ tasting menu and Sunday brunch, carry a surcharge. Premium meat and seafood also cost extra.
- HA’: contemporary Mexican tasting menu, 18+, surcharge
- Fuego: Italian-Mexican fusion for Casa Fuego guests, 18+
- Las Cuevas: Mexican steakhouse with seafood
- Xin-Gao and Tama-Mon: Asian, sushi and teppanyaki
- Arriba Baja: seafood
- Azul Nogada, CHI and Monarca: regional Mexican
- Teatro del Rio: international tasting menu with live shows
- Bio: vegan
- Chibali, Mercado de la Merced and Costero: buffets
- La Cantina Los Faroles: Oaxacan-inspired cantina with live music
Beach, pools and spa
The resort has a swimmable beach on the Caribbean, many outdoor pools including a children’s pool and swim-up bars, and rooftop pools in some Casas, such as an adults-only rooftop at Casa Fuego and a pool with waterslide access at Casa Vida.
Muluk Spa and Wellness has a hydrotherapy circuit and treatment cabins carved into natural rock. Spa services are charged separately.
Activities and entertainment
Club Xiquillos is the kids’ club for ages 4 to 12, included in the plan, with evening sessions too. Casa Luna has play spaces for small children, and Casa Sol has a teen club and a teen-only nightclub. There is also a fitness center, a tennis court, yoga and a riverfront theater.
The biggest draw is park access. Guests get unlimited visits, with round-trip transport, to Xcaret, Xel-Ha, Xplor, Xplor Fuego, Xoximilco, Xenotes and Xcaret Xailing, and Xcaret park is right next door. Some parks need a reservation, and opening days vary.
Who it’s best for
Hotel Xcaret Mexico is ideal if you plan to visit several Xcaret parks, since park access with transport is included, and for families who want a resort that feels like an adventure.
- Best for: active families, teens and couples who want to visit the Xcaret parks during their stay and enjoy Mexican food and culture in a jungle and river setting.
- Consider another resort if: anyone in your group has limited mobility, or you want a classic all-inclusive with one big pool and a simple layout.
Getting there from Cancun International Airport
Hotel Xcaret Mexico is about 60 minutes from Cancun International Airport (CUN), south along Highway 307 past Playa del Carmen. To skip the taxi lines, you can book a private Cancun airport transfer in advance so your driver is waiting when you land.
After immigration and customs at Cancun airport, you pass a hall of desks offering taxis, tours and timeshare deals. If your transfer is already booked, walk straight through to the outdoor meeting area where drivers wait with name signs. Pre-booking also fixes the price, which helps if you land late or travel with a group and luggage.
Good to know
Playa del Carmen is warm all year, with the dry season from about December to April being the most popular time to visit. The Atlantic hurricane season runs from June to November, and seaweed (sargassum) can reach the beaches in the warmer months, so check recent beach reports before you go. Ferries to Cozumel leave from the town center throughout the day.
- Check-in 3:00 pm, check-out 12:00 pm
- Guests must be 18 or older to stay without an adult; Casa Agua and Casa Fuego are adults only
- Complimentary Wi-Fi throughout the resort
- Not recommended for guests with limited mobility due to hills and suspension bridges
- Government entrance fees apply at Xichen and Xel-Ha
- Spa services and premium meat and seafood cost extra
Location of Hotel Xcaret Mexico
FAQ about Hotel Xcaret Mexico
Is Hotel Xcaret Mexico all-inclusive?
Yes. Its All-Fun Inclusive plan covers meals, drinks and unlimited access to several Xcaret parks and tours.
Which parks are included at Hotel Xcaret Mexico?
Access includes Xcaret, Xel-Ha, Xplor, Xplor Fuego, Xoximilco, Xenotes and Xcaret Xailing, with round-trip transport.
Is Hotel Xcaret Mexico good for families?
Yes. It has Club Xiquillos for ages 4 to 12, a teen club and family suites.
Is Hotel Xcaret Mexico adults only?
No, but Casa Agua and Casa Fuego are adults-only sections.
How far is Hotel Xcaret Mexico from Cancun airport?
It is about 60 minutes from Cancun International Airport.
Does Hotel Xcaret Mexico have swim-up suites?
Yes. Several suite categories have swim-up access.
Is Hotel Xcaret Mexico accessible for wheelchairs?
It is not recommended for guests with mobility issues because of hills and suspension bridges.
Are there extra fees for the parks?
A per-person government entrance fee applies at Xichen and Xel-Ha.
Is Wi-Fi free at Hotel Xcaret Mexico?
Yes. Wireless internet is complimentary throughout the resort.
What time is check-in at Hotel Xcaret Mexico?
Check-in is at 3:00 pm and check-out is at 12:00 pm.
