Grand Hyatt Playa del Carmen Resort

Rooms and suites

The resort has 314 rooms and 36 suites. Some suites have swim-up access or private plunge pools, and the floating rooms on a bridge have direct ocean views. Grand Club access adds private check-in and an evening open bar.

• Standard guest rooms
• Floating rooms on the bridge with direct ocean views
• Suites with swim-up access or private plunge pools
• Grand Club rooms with lounge access

Restaurants and bars

Dining can be paid as you go or covered by the all-inclusive package, which includes on-site dining, pool cocktails and room service. Paseo Azul bar hosts mezcal tastings.

• Sushi N Raw: sushi, open air
• The Grill: grill with kosher-style and dairy-free dishes
• La Cocina: breakfast buffet
• Coffee Shop: coffee and pastries
• Paseo Azul bar: cocktails and mezcal tastings

Beach, pools and spa

A walkway leads down to the beach. The resort has six family pools and an adults-only pool, plus a spa lap pool, a cold plunge, a hot tub and a cenote pool.

Cenote Spa is one of the highlights, with its own cenote pool, lap pool and cold plunge. Spa wet areas are included in the all-inclusive package.

Activities and entertainment

Tortuguita Kids’ Club is for ages 4 to 11, and the Hashtag Teen Arcade welcomes guests 12 and up. Bike rental is included in the all-inclusive package, which makes it easy to explore the town.

The location is the big advantage. You can walk to Playa del Carmen’s restaurants, bars and shops, and the ferry to Cozumel leaves from the town center. Xcaret park, cenotes and the Tulum ruins are easy day trips.

Who it’s best for

The Grand Hyatt suits travellers who want resort comfort in the middle of town, with the freedom to eat out on Fifth Avenue or keep it simple with the all-inclusive package.

• Best for: couples and families who want a stylish luxury resort in central Playa del Carmen, with the choice of room-only or all-inclusive.
• Consider another resort if: you want a secluded resort away from town, or a classic all-inclusive with many restaurants on site.

Getting there from Cancun International Airport

Grand Hyatt Playa del Carmen is under an hour from Cancun International Airport (CUN), south along Highway 307. To skip the taxi lines, you can book a private Cancun airport transfer in advance so your driver is waiting when you land.

After immigration and customs at Cancun airport, you pass a hall of desks offering taxis, tours and timeshare deals. If your transfer is already booked, walk straight through to the outdoor meeting area where drivers wait with name signs. Pre-booking also fixes the price, which helps if you land late or travel with a group and luggage.

Good to know

Playa del Carmen is warm all year, with the dry season from about December to April being the most popular time to visit. The Atlantic hurricane season runs from June to November, and seaweed (sargassum) can reach the beaches in the warmer months, so check recent beach reports before you go. Ferries to Cozumel leave from the town center throughout the day.

• All-inclusive package is optional
• Kids’ Club for ages 4 to 11; teen arcade for 12+
• Adults-only pool available
• Grand Club perks include private check-in and an evening open bar
• Spa wet areas included with the all-inclusive package
• Walking distance to Playa del Carmen’s restaurants and shops