About Na Balam Hotel
Na Balam is a small boutique hotel on Calle Zazil-Ha, a few steps from Playa Norte at the north end of Isla Mujeres. Its low buildings and suites are set around an outdoor pool in a tropical garden.
What sets it apart is its laid-back wellness focus: daily yoga classes under a palapa, a spa, and its own beach club on Playa Norte with loungers included. It suits couples, yoga lovers and small families who want a quiet base close to the beach and town.
At a glance
Highlights
- Steps from Playa Norte
- Daily yoga under a palapa
- OCEANVS beach club
- Breakfast included
- Boutique garden setting
Amenities
Rooms and suites
- Pool Side Rooms with 2 queen beds and a terrace or balcony
- Pool Side Suites for up to 6, with a king loft bed and 2 double beds
- Two Bedroom Suites with a living room, dining area and kitchenette
- Master Suites with a king bed, sofa bed, Nespresso machine and pool-view balcony
- All rooms have air conditioning and a ceiling fan
Restaurants and bars
The hotel is not all-inclusive, but an American breakfast is included in the stay. Its sister beach clubs on Playa Norte serve lunch, dinner and cocktails.
- OCEANVS: beach club and restaurant on Playa Norte with seafood, cocktails and breakfast
- Green Demon: lively beach club with live-fire cooking and music
- Gurú: quieter beach club with a pool facing the sea
Beach, pools and spa
Playa Norte is a few steps away, and sun loungers at the OCEANVS beach club are included in your stay. The outdoor pool runs through the garden with rooms around it. The Zazil Ha spa offers massages, Maya clay rituals, facials and body treatments, with a kids menu too.
Activities and entertainment
Yoga classes are held daily under the palapa, with a suggested donation. The concierge can book whale shark swims in season, catamaran and snorkel trips, fishing and day trips to the mainland.
Who it’s best for
- Best for: couples, yoga lovers and small families who want a relaxed boutique stay by Playa Norte.
- Consider another resort if: you want an all-inclusive, an elevator or on-site parking.
Getting there from Cancún International Airport
From Cancún International Airport (CUN), it is about 30 to 40 minutes by road to the Ultramar ferry terminal at Puerto Juárez, then about 20 minutes by ferry to downtown Isla Mujeres. The hotel is a short taxi or golf cart ride from the ferry dock. The hotel can arrange an airport shuttle for a fee if you ask at least 48 hours ahead.
For your own ride, book a private transfer from Cancún airport to the Puerto Juárez ferry terminal in advance, so a driver meets you at arrivals and takes you straight to the ferry.
Good to know
- There is no on-site parking and no elevator
- Up to 2 children aged 12 and under stay free in existing beds
- Pets are not allowed
- Spa treatments cost less when paid in cash
Location of Na Balam Hotel
FAQ about Na Balam Hotel
Is Na Balam on the beach?
It is a few steps from Playa Norte, where its OCEANVS beach club has loungers for guests.
Is breakfast included?
Yes. An American breakfast is included in the stay.
Is it all-inclusive?
No.
Does Na Balam offer yoga?
Yes. Classes are held daily under the palapa, with a suggested donation.
Is there a spa?
Yes. The Zazil Ha spa offers massages, facials and body treatments.
Is there a pool?
Yes. There is an outdoor pool in the garden.
Are children welcome?
Yes. Up to 2 children aged 12 and under stay free in existing beds.
Is there parking?
No. There is no on-site parking.
Does the hotel have an airport shuttle?
It can arrange one for a fee with at least 48 hours notice.
How do I get there from Cancún airport?
Drive about 30 to 40 minutes to Puerto Juárez, then take the 20-minute ferry.
